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Sixteen seasons, one office on Štúrova
Lions Travel s.r.o. — Tours Lions Travel s.r.o. — Our team
How it started

Sixteen seasons, one office on Štúrova

LionsTravel is run by Martina and Ján Bučko from Turzovka. They took their first group out in May 2009; today they have four guides and around 40 departures a season.

Our first departure left on 22 May 2009. Slovenia, Bled and Bohinj, a rented minibus and fourteen passengers, nine of whom we knew personally from Turzovka. Ján drove, Martina guided, and in the evening she added up the receipts on the kitchen table of the guesthouse, because neither of us could keep track of the tolar prices Slovenia had only just swapped for euros. We made 214 euros. Once fuel and our own hours came off it was not much, but all fourteen signed up for the Dolomites in September and two of them still travel with us. That was when we realised it was not a fluke, and that a travel agency can work even from a town of six thousand people that half of Slovakia cannot find on a map.

In 2011 we learned why it never pays to save money on the coach operator. On the way to Tuscany the clutch went in our rented coach near Villach in Austria, and twenty-two people spent seven hours at a petrol station car park. Ján found a replacement coach in Klagenfurt, paid for it out of his own reserve, and once we were home we refunded every client 50 euros, although the law did not require it at the time. It swallowed the entire profit for that season. Since then we work with two operators from the Kysuce region, we inspect their vehicles ourselves before each season, every tour budget carries a line for the backup plan, and we keep the numbers of tow services in four countries in our phones.

In 2013 we rented the office at Štúrova 37 and stopped receiving clients in our living room. A year later we added tours to Albania, a country most Slovak agencies were still avoiding. Ján drove across it alone in September 2014 with a paper map and a list of guesthouses from a friend in Tirana. The drive from Gjirokastra to Saranda took him five hours on a road that now takes two. Eleven people came on the first Albanian departure in 2015, and four of them only signed up because Martina talked them into it on the phone. Today we run two Albanian dates a year and both tend to sell out by the end of February.

Over sixteen seasons more than 6,500 people have travelled with us. That is modest next to the big agencies, but almost half of our clients come back, and that number means more to us than turnover. There are four of us in the office now, and on the road we are joined by guides Peter, Marek, Zuzana and Ivana, who have more than 300 departures between them. We have no plans to run groups larger than sixteen. We tried once, in 2017, with thirty people in Tuscany. Half the group spent twenty minutes longer than planned outside every museum, and it earned us the worst review we have ever seen. Sixteen has been our ceiling since, and it will stay there.

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Lions Travel s.r.o.

The numbers

16

years in business

6500+

clients since 2009

40

departures per season

16

people in a group at most

About us

What we hold to

We say it straight

If the hotel is 900 metres from the beach, we write 900 metres, not "close to the sea". We would rather lose a booking than lose you on arrival.

The price is final

Transport, accommodation, the guide and the listed entry fees are included. On site we collect nothing beyond what you order yourself.

We know people on the ground

Gia in Georgia, the Kviciani family in Mestia, Nikolla in Berat. We have worked with most of them for over five years.

We admit mistakes

When something goes wrong we tell you and propose a fix before you have to ask. Refunding part of the price is cheaper for us than a bad name in Kysuce.

Six ways we differ from the big agencies
Why us

Six ways we differ from the big agencies

We do not resell other agencies’ catalogues. Every tour on offer is ours, from the route and the hotels to the guide. That has advantages and limits, and we can name both.

  • Your guide has driven the route at least twice before
  • We choose hotels after visiting them, not by counting stars
  • Departures from Kysuce and Žilina — no need to get to Bratislava
  • Free afternoons in the programme; this is not a race between monuments
  • Our cancellation terms are milder than the statutory minimum up to 60 days out
  • One guide and one driver per group, always
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The people

Four in the office, four on the road

Martina runs the office, Ján handles contracts and the books. Guides Peter, Marek, Zuzana and Ivana have led more than 300 departures between them.

Marek Bučko — Founder & guide

Marek Bučko

Founder & guide

Born in Turzovka. In 2009 he put twenty people on a coach to Croatia and has since led more than two hundred and fifty tours. He has been walking in the Tatras since he was fifteen and has done Rysy in winter. He guides in Jordan, Iceland and the Tatras. He speaks Slovak, English and German, and can order dinner in Italian. Two children and an old Škoda Fabia.

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Ivana Bučková — Co-owner & operations manager

Ivana Bučková

Co-owner & operations manager

She builds the itineraries, negotiates with the hotels and works out what to do when the Split ferry is cancelled. Before LionsTravel she spent ten years in Austrian hotels. She is the reason our Uffizi tickets are booked three months ahead rather than the night before. She speaks German and Italian. Nobody talks to her before her morning coffee.

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Lucia Ondrejková — Tour guide

Lucia Ondrejková

Tour guide

She studied art history in Bratislava and spent eight years guiding in Rome, where she still lives half the year. She leads our Italian and Spanish tours. She knows which church opens at seven and where in Florence you can still get an espresso for a euro. Fluent in Italian and Spanish, she gives an hour-long talk on the Sagrada that nobody sleeps through.

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Jozef Kubica — Tour guide

Jozef Kubica

Tour guide

A licensed mountain guide from Krásno nad Kysucou. He leads Iceland, Norway and the High Tatras — everywhere you need to read the weather and know when to turn back. He has been to Iceland twenty-three times and has seen the aurora often enough that it no longer stops him in his tracks, but he always gets the group to it. He speaks English and enough Norwegian to shop.

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Simona Kováčová — Sales & bookings

Simona Kováčová

Sales & bookings

She answers the phone on +421 918 473 422 and handles the questions people are embarrassed to ask: do I need a visa, what about a gluten-free diet, will a pushchair fit on the coach. She has been in the Štúrova office since 2016. She travels too — she led Vietnam twice when Marek was ill. Left to herself, she prefers the sea and a book to a summit.

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Adam Slíž — Marketing & social media

Adam Slíž

Marketing & social media

He shoots the photos and video on tour, writes the copy and runs the Instagram account, where LionsTravel has nine thousand followers. He studied journalism in Nitra and comes from Kysucké Nové Mesto. Over the last three years he has joined eight of our tours with a camera and once with a drone, which the wind took into a Norwegian fjord. He speaks English and understands Polish.

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References

What clients write when they get home

Lions Travel s.r.o.

Get in touch while there are seats

Summer dates usually fill up by the end of March. Call +421 918 473 422 or write to info@lionstravel.sk and tell us what you are after.